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Before you buy a stairlift consider the following points;

Have you considered a second banister rail - this can sometimes make a big difference and postpone the need for a stairlift. This is most effective if it is made of an easy to grip, round, wooden rail, and should be positioned on the opposite side and at approximately the same height as the existing rail. If possible extend the rail a little beyond the top and bottom of the stairs.

Make sure that your stairs are suitable for a stairlift. Stairlift tracks extend beyond the bottom step but if space is a problem, hinged tracks which fold back on themselves are available. Many stairlift companies make stairlifts for unusual or difficult stairs but these may be very expensive.

Stairlifts need a power supply nearby. They can be powered by mains or rechargeable battery power - your choice may be affected by issues such as frequent power cuts, for example. 

Top Tip

ILP has a stairlift you can try without obligation.

You may be eligible for a Disabled Facilities Grant (DFG) to help with the cost of installing a stairlift. This is a means tested grant and must be applied for before any work is ordered or commenced. A stairlift will need to be recommended by a Shropshire council Occupational Therapist in order to access DFG.

If you would like to get a stairlift installed without going through the grand application process, get price quotations from a number of different suppliers as prices can vary considerably. Don't let suppliers rush you into making a purchase - take your time. If you are asked to pay a deposit, ask for a copy of their cancellation policy.

Top Tip

Get price quotations from a number of suppliers as prices can vary.

Check the warranty of the Stairlift before you buy and ask what their after-sales service covers. Can they supply spare parts and what is their response time when things go wrong?

Do not buy a second hand stairlift unless you are buying from a reputable supplier who will also install and maintain it.

If you only need a stairlift for a short period of time, rental may be the preferred option for you (straight flights only.)

If you are registered as a disabled person or have a long term condition you would not expect to pay VAT.

The benefits of trying a stair lift before you buy

Top Tip

Take your time. Don't let suppliers rush you into making a purchase.

There is a straight and a curved stair lift at ILP at The Lantern that you can try free of charge with no obligation; just ring to make an appointment. You will be able to check that you can manage the controls; that you can sit safely on the seat during transit and transfer on and off at the top and bottom of the stairs and try the seat belt too as this can often be difficult. 


General support information

Disabled Living Foundation - Living Made Easy:


HM Revenue and Customs VAT notice 701/7 VAT relief for disabled people: / alternatively request a copy by calling National Advice Service 0845 302 0203


Demonstration videos

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