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Disability Awareness - Communication

Who is the course for

This is a one day course for frontline workers in social care, health and housing settings.


How will this course benefit me or my employees?

  • Understanding barriers to good communication and physical access to services.
  • Empowering frontline staff to communicate effectively with patients and carers.


Learning Outcomes

  • An awareness of current, relevant legislation including the Equality Act, Human Rights Act and the Care Act
  • How we define disability?
  • Exploring stereotypes and attitudes to disability
  • Identifying barriers to communication
  • Methods of communication - how can we effectively communicate with people who have sensory, physical or cognitive disabilities?
  • Accessible Information Standards
  • Identifying physical and environmental barriers to equal access, and how these could be overcome

Disability Awareness - Communication

£30.00 per person + VAT

Recommended Refresher date 3 years

Placements: Min 5 / Max 10

Course Code QEL315


01743 250 820

01743 250 826



This course is held at our Training suite at The Lantern in Shrewsbury at a date to suite you. The building has onsite parking and cafe facilities.