Follow @ILP_Shropshire

Independent Living Partnership Ltd.

Corona Virus Advice

For the attention of ILP clients, customers and healthcare professionals;

Following the statement made by the Prime Minister on Monday 23rd March 2020, the Independent Living Partnership, along with many other companies across the country and the UK, have made the difficult decision to close our doors to client visits - both at The Lantern, and at our other sites across the county in Birdgnorth, Market Drayton, Oswestry and Whitchurch.

However...

We will be offering telephone assessments where feasible to those who have appointments booked with us over the coming weeks, to ensure our clients have access to much needed aids and equipment during this difficult time.

For those who do not wish for a telephone consultation at this time, or for those who's needs may be more complex and therefore a telephone consultation would not suffice (due to limitations and the need to see the client face to face), we are offering the opportunity to rearrange to a more suitable time and date when hopefully the situation has become less challenging. 

Clients with appointments booked will be contacted the week before their assessment date to be informed that a telephone consultation will take place instead, or to be offered a new appointment date.

We understand that the situation is less than ideal, but given the circumstances surrounding the seriousness of the Coronavirus, our main concern is keeping our clients, customers and staff safe and well.

Our advice to all is to remain at home, following any instructions given by the government during this time to help ease the impact this disease is having on our communities, hospitals and emergency services.

If you are feeling unwell, or believe to have been in contact with someone who has tested positive for the virus, please follow the advice given on either the government or the NHS websites:

www.gov.uk/coronavirus

www.nhs.uk/conditions/coronavirus-covid-19

Please do not hesitate to contact us for further information on 01743 250 820 or by Email info@ilp-ltd.co.uk

We thank you for your understanding, and pray you all remain fit and healthy. 

The ILP team

 

Vision and Values

 

Our vision:

We currently average 2000 assessments a year and aim to increase this with re-investment over the next two years.

Although our funding has been reduced over the last three years, ILP has not reduced the number of people seen and continue to deliver more for our commissioners, meaning value for money for the public purse.

The services ILP provide increase independence and socialisation while improving general health and well-being.

Our vision is for the residents of Shropshire to have a friendly and efficient service to help them help themselves.

 

Values:
  1. We value our customers feedback and request your comments following every visit you have with ILP. This informs us that we are doing the right thing for the right people at the right time.
     
  2. Quality is very important to us. Accredited ISO 9001 (2015), our processes are audited annually by external auditors. Internal audits are carried out twice a year. We also carry out an annual service review – directly contacting our customers for feedback helps us to tailor the service to ensure that we offer what people find most useful.
     
  3. Value for money. We are funded mainly by Shropshire Council and Shropshire Clinical Commissioning Group (NHS). We do however, raise further income from delivering Training courses, selling products and Foot Healthcare services. Profits are reinvested to ensure that we can increase our staff and deliver more services to more people in Shropshire.

 

In Partnership with Medequip

ILP and Medequip have teamed up to deliver social cares equipment provision across Shropshire. 

 

Make contact with ILP

Contact

01743 250 820

01743 250 826

EMAIL

Please feel free to browse the services we do for more information. If you would like to make a referral or general enquiry, please contact us. If you would like to pass on information to a friend or client, you may download our leaflet below or request a batch sent out in the post.

 

To let us know your thoughts you may get in touch by phone, email, in person and online. You can also download our complaints, comments and compliments leaflet to post to us.

 

 

Join us on Social Media

We welcome all feed back on the media we use, Facebook, Twitter and Instagram. Why not follow/join us and let us know your thoughts. 

 

 

 

Testimonials

ILP Trusted Assessor Training.

I needed my staff team to undertake trusted assessor training to equip them to be confident in their assessments. I wanted them to also gain accreditation.

I researched various courses and I liked the look of the Trusted Assessor training package provided by Independent Living Partnership. The description of the course was easy to read and understand and it appeared to meet the requirements I was looking for, for my staff team.

The course was set at the right pace for my staff team; the trainer was friendly, approachable and very Knowledgeable. The on going support has been brilliant whilst my team complete their assignments. They all feel valued and very much supported. They can ring or email to seek clarification and always receive a prompt and courteous response.

This course is good value, provides the right level of training and support I would not hesitate to recommend this course to other agencies wishing to increase the knowledge of their staff to an Accredited standard.

Michelle Walton

Just by way of an update the trusted assessor role is having a beneficial effect in Calderdale and has certainly been a worthwhile investment for the authority.

Hugh Boyden - Calderdale council

 

ILP Quality member endorsements

QEL Membership logo   RoSPA Membership logo   QMA Membership logo

 


Cookies on the ILP website. This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Hide